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GOOGLE
Alex O'Farrell
Full Star Full Star Full Star Full Star Full Star
8-4-2020
GOOGLE
Gary&Rochelle Taber
Full Star Full Star Full Star Full Star Full Star
7-25-2020
GOOGLE
Josh Usalla
Full Star Full Star Full Star Full Star Full Star
7-18-2020
Josh Usalla

Awesome service. Quick and easy.

GOOGLE
Vikky Park
Full Star Full Star Full Star Full Star Full Star
7-18-2020
Vikky Park

I had never bought a car before, but it was a very easy process. Being able to use the calculator online was helpful as I could see how much money to expect to put down for the monthly cost I was looking for. I called the dealership with a couple questions before heading over. The two cars that I was interested in were ready for test driving when I got there (and in the right color) and so was the salesperson I had spoken to. Bobby Aid was my salesperson and he was great. He is a super nice guy, the whole process of getting a car was very easy, and I really liked getting to meet Bobby. It was a bit odd to have to do a test drive alone due to COVID. After the test drive I told Bobby my budget, what my trade in was, and what money I had to put down. I got the car I wanted, Niro LXS (in blue!), and stayed in my budget. My license plates were ready within two weeks and I was very excited to see Bobby again when I collected my plates.

GOOGLE
Todd Mueller
Full Star Full Star Full Star Full Star Full Star
7-10-2020
Todd Mueller

Excellent Service! They have a great team of service staff.

GOOGLE
Michelle Duerre
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Michelle Duerre

Great service! Clean waiting area and all covid precautions taken.

GOOGLE
Tyler Farmer
Full Star Full Star Full Star Full Star Full Star
7-3-2020
GOOGLE
Dan Ramos
Full Star Full Star Full Star Full Star Full Star
7-2-2020
GOOGLE
Wanda Davis
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Wanda Davis

Shopping for a good used car during COVID 19 was a challenge, but Patrick and Clint worked with me negotiating a deal online. I went to the dealership to test drive and purchase and found everyone practicing safety protocols. The price was fair, the vehicle was as expected, the sales and finance department were low pressure, and they even delivered the vehicle to my home in Puyallup with a full tank of gas. Highly recommend this dealership.

GOOGLE
Chris O'Brien
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Chris O'Brien

Friendly staff. Great service

GOOGLE
Verdell Hendrickson
Full Star Full Star Full Star Full Star Full Star
6-24-2020
YELP
Pamela F.
Full Star Full Star Full Star Full Star Empty Star
6-16-2020

I had a good experience with Jacob and Keaton, everyone there was great. I was in and out as about as quick as it gets. No down your throat sale pitches, thank you. Love my new ride!

GOOGLE
Michael Johnson
Full Star Full Star Full Star Full Star Empty Star
5-24-2020
GOOGLE
Ramon Rodriguez
Full Star Full Star Full Star Full Star Empty Star
5-23-2020
YAHOO
Ken S.
Full Star Full Star Full Star Full Star Full Star
5-8-2020
Ken S.

My previous shopping experiences with most Renton auto dealers had all been negative when it came to car buying. So I showed up at this dealer already wearing body armor and a matching skeptical... more

YELP
Ken S.
Full Star Full Star Full Star Full Star Full Star
5-8-2020
Ken S.

My previous shopping experiences with most Renton auto dealers had all been negative when it came to car buying. So I showed up at this dealer already wearing body armor and a matching skeptical attitude, expecting more of the same. But I quickly discovered I could actually relax and have a nice demo day there. My salesman was Bobby Aid and he was such a genuinely good guy, knowledgeable and willing to help that I cannot say enough good things about him and my experience as a result. I believe in giving praise when praise is due and I would not hesitate in recommending Chuck Olson and Bobby Aid to anyone shopping for a Kia. BTW, I test drove the Kia Niro and found it to be an excellent small crossover for the urban commuter, puts my old Prius C in the back yard with the chickens.

BING
 
Full Star Full Star Full Star Full Star Full Star
5-8-2020

My previous shopping experiences with most Renton auto dealers had all been negative when it came to car buying. So I showed up at this dealer already wearing body armor and a matching skeptical atti…

GOOGLE
Semira Hlil
Full Star Full Star Full Star Full Star Empty Star
3-19-2020
GOOGLE
Colte Roosendaal
Full Star Full Star Full Star Empty Star Empty Star
3-19-2020
GOOGLE
flint ferguson
Full Star Full Star Full Star Empty Star Empty Star
3-19-2020
flint ferguson

Dg

GOOGLE
Ido Ohad
Full Star Full Star Full Star Full Star Empty Star
3-19-2020
Ido Ohad

Sales service is good, really fast and kin team. Also the waiting area is new and pretty nice.

GOOGLE
john hanry
Full Star Full Star Full Star Full Star Full Star
3-19-2020
john hanry

They always do great work here. That being said, my mother in law took her car here for service about 2 weeks ago and dealt with noel. He is a very rude employee and is not trustworthy. Her car inspection said it needed a battery. It was great that they checked it, but she didnt want to replace it that day, but noel told her a story about his family members car that had the engine fail recently and it was due to a lack of maintenance and if she didnt replace the battery then her engine could blow up. Who knows how many other people he has told this story to just to scare them into buying something from him. Then while we were paying the cashier, he had an attitude with us and didnt go over any of our paperwork like they usually do here. He just gave us our papers, said here you go and said your car is over there and walked away. We have always had great service here and i dont feel right about giving this company a bad review because of a bad employee. We will keep coming back but will not deal with him again.

GOOGLE
graywalds
Full Star Full Star Full Star Full Star Full Star
3-19-2020
GOOGLE
Linda Cumberland
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Linda Cumberland

I've been going there for 3 years for all service on my 2014 Rio. Always get good service from friendly, helpful staff. Nice waiting area that includes some tables for your laptop, with coffee and tea and even snacks, as long as supplies last (til around noon, in my experience). Very reliable. My car runs like a top. Highly recommend.

GOOGLE
Michel Rosas
Full Star Full Star Full Star Full Star Full Star
3-19-2020
CARS
Gabe M
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Great Experience!

Great facility, friendly staff, and got exactly what I wanted and was in and out in less than 2 hours. Finance options were fantastic, and was given a better rate than expected!

BING
 
Full Star Full Star Full Star Empty Star Empty Star
2-25-2020

I like this dealership because they're pretty quick every time I come in and seem to really know what they're doing, but I really don't like interacting with the receptionists. All of them have been …

YELP
Amanda C.
Full Star Full Star Full Star Empty Star Empty Star
2-25-2020

I like this dealership because they're pretty quick every time I come in and seem to really know what they're doing, but I really don't like interacting with the receptionists. All of them have been rude every time I come in (I've been in multiple times). I try to make small talk or try to give off a friendly vibe and smile, but I'm turned down by cold, snobby attitudes every time. They seem annoyed every time I'm here and like I'm inconveniencing them whenever I have a request or a question. Management here should pay more attention to customer service, because it goes a long way, but it doesn't seem to be a priority to the staff here.

GOOGLE
Dippin Dot
Full Star Full Star Full Star Full Star Empty Star
2-19-2020
Dippin Dot

Great service advisers

GOOGLE
Bob Miller
Full Star Full Star Full Star Full Star Full Star
2-19-2020
GOOGLE
Jena Strobel
Full Star Full Star Full Star Full Star Full Star
2-19-2020
GOOGLE
Roderick Farmer
Full Star Full Star Full Star Full Star Full Star
2-19-2020
GOOGLE
Rohan Madtha
Full Star Full Star Full Star Full Star Empty Star
2-19-2020
GOOGLE
Levin Sadsad
Full Star Full Star Full Star Full Star Full Star
2-19-2020
GOOGLE
F Javier GT
Full Star Full Star Full Star Full Star Full Star
2-19-2020
GOOGLE
Ed Fish
Full Star Full Star Full Star Full Star Full Star
2-19-2020
Ed Fish

The staff was very courteous and informative. I didn't feel like they were trying hustle me to make a sale.

GOOGLE
John Wichienwidhtaya
Full Star Full Star Full Star Full Star Full Star
2-19-2020
CARS
Mark Needham
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Great

Wonderful experience. They really went out of their way to make sure I was satisfied. Because my car was a special order they even provided me with a loaner until it arrived. This really was the easiest car purchase ever.